1. Scope and data controller
This Privacy Policy applies to the use of the endercikolata.com website. The site is operated by Ender Üretim Çikolata Gıda ve Sanayi Ticaret Limited Şirketi. For full details on the processing, deletion and updating of your personal data and your rights under Turkish data protection law (KVKK), please review the Personal Data Notice or contact us at sosyal@endercikolata.com.
2. What information may be generated?
During a site visit, our hosting and security infrastructure may generate limited technical records such as IP address, access time, requested page, and device and browser information. When you use the contact form, the information you enter yourself in the name, email, phone, subject and message fields is sent to our team through a form-delivery service (Web3Forms), which forwards it to our corporate mailbox; the service processes it only for that delivery.
Our site does not profile visitors for advertising purposes, does not send data to any behavioural advertising network, and does not carry out automated decision-making.
3. Purposes of use
- Responding to requests and messages,
- Managing product, export, distribution and B2B partnership communications,
- Keeping the site secure and running without interruption,
- Detecting errors and preventing misuse,
- Fulfilling legal obligations and protecting rights.
Your personal data is not sold or traded.
4. This is not an e-commerce site
The site has no membership, customer account, cart, order, online payment or delivery process. As a result, no bank/credit card details, payment information, order history or delivery address is collected.
Product pages are provided to present the brand and its products; they do not constitute an online sales offer or a distance sales contract.
5. Information security
Appropriate technical and administrative measures — such as access authorisation, up-to-date software, secure communication, supplier control and log tracking — are applied to reduce the risk of unauthorised access, loss, unlawful use and disclosure. While absolute security of any transmission over the internet cannot be guaranteed, protection proportionate to the risk is provided.
We recommend that you avoid entering more personal data than necessary, or any special category personal data, in the contact fields.
6. External links and social media
If you consent to cookies, visit statistics and anonymised usage data are processed with Google Analytics (via Google Tag Manager) and Microsoft Clarity. Details and how to manage your choice are in the Cookie Policy.
The site may contain links to Instagram, LinkedIn, Facebook, X and other third-party sites. When you open these links, the relevant third party's privacy and cookie rules apply. Ender Çikolata does not manage the data-processing activities of third-party sites.
7. Children's privacy
The site is a corporate and product information site intended for a general audience; it does not knowingly collect personal data from children. If you believe a child's personal data has been submitted without authorisation, you may contact us to request its review or deletion.
8. Policy changes and contact
This policy may be updated if the technical infrastructure or legislation changes. The current version is always published on this page. For questions, you can use sosyal@endercikolata.com or write to us at Sarayköy Keresteciler Sanayi Sitesi, Saray Mahallesi, 106. Cadde No: 24, 06980 Kahramankazan / Ankara.
Effective date: 21 July 2026